CORONAVIRUS - We are here for you

Our Business, your post and paper-based documents

As a company, we are aiming to operate as "business as usual". Some of our staff are now working from home, and we are able to access all policies without an issue. The renewal process is unaffected. However, our insurers are also now mostly working remotely and we ask for your patience  and understanding if there is a little delay in receiving documents, or getting through to us. Sometimes we won't have your file immediately available to view. If we need to give you advice, we would rather give it once, and give it correctly.

 

Post and paper-based documents

We continue to handle all post (incoming and outgoing), and paper-based documents such as cheques, as quickly and efficiently as possible to ensure they are processed in a timely manner to safeguard policy cover. Should you have any concerns about instructions or cheques you have sent which may not have been processed, or documents you believe you are due from us, please contact us urgently.

 

As well as our office number, 01604 823530, John can be contacted on 07971 776150, Chris on 07391 015488, and Jim on 07391 015487

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Our Business, your post and paper-based documents